Information and Communication Technology Software's Transformative Impact on Academic Libraries with Artificial Intelligence and ChatGPT
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Abstract
This paper investigates how ChatGPT, Artificial Intelligence (AI), and Information and Communication Technology (ICT) software have changed academic libraries and their resources. We live in a digital age, and libraries are changing to suit the changing needs of their patrons. Technology is a major factor in this change. Through available comprehensive literature reviews and case studies, this study identifies and evaluates various ways the ChatGPT, AI, and ICT software are changing academic libraries.
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